glitzarify

Privacy Policy

Last updated: 21 September 2026

Identity and Role of the Data Controller

glitzarify acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing personal information collected from visitors interested in our entertainment production resources. Our registered address is Unit 1, Slough Interchange Industrial Estate, Whittenham Close, Slough, Berkshire, SL2 5EP and we can be contacted via [email protected].

Scope of This Notice

This privacy policy applies to all individuals who access or use our website, including those seeking information on stage visuals, studio lighting, camera coordination and related production workflows. It covers data collected through the contact form, cookie technologies and any other interactions with the site. The notice does not apply to third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect personal data directly from you when you complete the contact form or interact with the site. Categories include identification details such as your name, contact information including email address, and any message content you provide. We may also obtain technical data such as IP address, browser type and device information through automated means. No data is purchased from external lists.

Purposes of Processing and Legal Basis

Personal data is processed for several distinct purposes. To respond to enquiries submitted via the contact form we rely on legitimate interests in providing customer service. For operating the website and ensuring its security we process data under the legal basis of legitimate interests. Where cookies are used for analytics or preference storage we obtain consent in line with PECR requirements. Each purpose is documented separately so you can understand exactly how your information supports our entertainment production resource offerings.

Requirement to Provide Data and Consequences

Providing certain personal data is necessary to use the contact form or receive responses from us. If you choose not to supply required information such as an email address we will be unable to communicate with you about your enquiry. Technical data is collected automatically when you visit and cannot be declined without disabling essential site functions.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to improve functionality and gather usage statistics. Details of the specific cookies employed, their purposes and your options for managing preferences are set out in the separate Cookie Policy which is accessible via the site-wide cookie banner.

Processors, Recipients and Legal Disclosures

We engage trusted service providers such as hosting companies, email delivery platforms and analytics providers to support website operations. These processors act under our instructions and are bound by appropriate contracts. Personal data may also be disclosed where required by law, regulation or court order to public authorities or legal representatives.

International Transfers

Some of our service providers may be located outside the United Kingdom. In such cases we ensure appropriate safeguards are in place, including the use of UK-approved standard contractual clauses or other lawful transfer mechanisms, to protect your personal data to a standard equivalent to UK GDPR.

Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry records are kept for a period of two years after the last contact. Technical logs are retained for up to twelve months for security and operational analysis. Specific retention criteria are reviewed regularly to ensure compliance with data minimisation principles.

Security and Data Minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration or loss. These include encryption of data in transit, access controls and regular security reviews. We collect only the minimum data required for each purpose and do not make absolute guarantees regarding security.

Data Subject Rights

Under UK GDPR you have the right to access, rectify, erase, restrict processing, port your data and object to certain processing activities. To exercise any of these rights please contact us at [email protected] or write to Unit 1, Slough Interchange Industrial Estate, Whittenham Close, Slough, Berkshire, SL2 5EP. We will respond within the timescales required by law.

Right to Withdraw Consent and Object to Marketing

Where processing is based on consent you may withdraw that consent at any time by contacting [email protected]. You also have the right to object to direct marketing or any profiling activities. We do not currently engage in automated direct marketing but will respect any future objections.

Right to Complain

If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post.

Children and Age Restrictions

Our website and services are intended for professional users aged eighteen years or over. We do not knowingly collect personal data from children under eighteen. If we become aware that such data has been provided we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics performed are used solely for internal service improvement and do not result in automated decisions about individuals.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in law, technology or business practices. The date of the most recent revision appears at the beginning of the document. Continued use of the website after an update constitutes acceptance of the revised terms.